Serving the Inland Empire and Orange County areas
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Reschedule, No Show, and Cancellation and Refund Policies
Reschedule, No Show, and Cancellation and Refund Policies

It is the students’ responsibility to notify CPRHEALTHCARE PROVIDERS, INC. by email or phone that they cannot make the class.

The Reschedule Policy allows students to reschedule their course one time at no cost or be placed on a To Be Determined roster with a one year limit from the time of original course registration. Rescheduling must be completed at least 24 hours prior to the start of the class. Subsequent rescheduling will incur a $25 processing fee. No refunds are available after rescheduling and the amount paid remains as a credit.

The No Show Policy refers to students who have paid for a course and do not call ahead to reschedule, cancel, or request a refund prior to the class. A student who does not contact CPRHEALTHCARE PROIVDERS, INC. to cancel their course or does not show up for the course will forfeit all fees paid. No Shows do not qualify for a refund or a reschedule. Please contact us if you have any questions regarding this policy.

The Cancellation and Refund Policy states that students may cancel a course up to 24 hours prior to the start date. A $25 fee will be charged for the class that was canceled. Refund requests will be honored when made prior to 24 hours of the course start time. Within 24 hours of course date, any payments made are not refundable. Due to the unique AHA Course Package discount rates, packages are not eligible for full refund. Refunds will be processed within 5 to 7 working days from the time we received the notification of a class will be cancelled. A check will be mailed for the refund.

All requests must be through EMAIL ONLY, NO EXCEPTIONS. The time stamp of your email will be the official time used for the 24 hour policy. NO REFUNDS WITHIN 24 HOURS OF YOUR SCHEDULED COURSE.*We are not responsible for emails not received, feel free to call and verify we received your email if you like.

CPR HEALTHCARE PROVIDERS, INC., strives to ensure every option is explored before rescheduling or canceling a scheduled class. We do not make the decision to cancel classes lightly and do our best to take every precaution we have available to us to prevent taking such an action. However, should backup instructors be unavailable to teach a scheduled class, advanced notice will always be attempted. Should advanced notice be impossible, in the unlikely case of a cancellation or rescheduling, CPR HEALTHCARE PROVIDERS, INC.,will honor each student's credit and will reschedule the class within a reasonable time. CPR HEALTHCARE PROVIDERS, INC is not responsible for any loss of revenue, time, wages, hotel or travel expenses, or damages resulting from a canceled or rescheduled class. No AHA cards will be verified before January 1, 2018. CPR Healthcarerproviders is not responsible for any receipts lost by students 3 months after the date of students class completion.

CPRHEALTHCAREPROVIDERS, Inc. reserves the right to up-date , and or modify these terms and prices at anytime without prior notice.

Notification process if class is cancelled: Participant will be notified by text or email as quickly as possible.
To cancel or reschedule please phone us at (714) 396-4896, or email at cprhealthcareproviders@yahoo.com